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Terms of Use
Solechem.com Privacy and Personal Data Protection Policy
As SoleChem Kimya A.Ş. (“SoleChem” or the “Company”), we place great importance on the privacy and security of the personal data of individuals (“User” or “Data Subject”) who visit our website at https://solechem.com (“Site”). This policy explains, in our capacity as data controller under the Personal Data Protection Law No. 6698 (“KVKK”) in force in Türkiye, which personal data we collect, for what purposes we process this data, to whom we transfer it, and what your rights are.
1. Data Controller
Under the KVKK, the data controller responsible for your personal data is SoleChem Kimya A.Ş., whose details are provided below:
Trade Name: SoleChem Kimya A.Ş.
Address: Barbaros Mah. Ak Zambak Sok. UpHill Towers Sitesi No:3A İç Kapı No:63 Ataşehir, İstanbul
E-mail: [email protected]
2. Method and Legal Basis for Collecting Personal Data
Your personal data is collected through automatic or non-automatic methods depending on your use of the Site, as outlined below:
- Data Collected Directly from You:
Information you share with us through the contact forms, quotation request forms, or via e-mail on the Site (such as name, surname, e-mail address, phone number, company name, and message content). - Automatically Collected Data:
Data automatically generated by your computer or mobile device during your visit to the Site (such as IP address, pages visited, duration of visit, browser type, and anonymized location information).
These data are processed based on the legal grounds specified in Article 5 of the KVKK, including:
Situations where processing is directly related to the establishment or performance of a contract (e.g., responding to a quotation request).
When processing is necessary for the data controller to fulfill its legal obligations.
When processing is required for the legitimate interests of the data controller, provided that such processing does not harm the fundamental rights and freedoms of the data subject (e.g., ensuring site security and improving service quality).
3. Personal Data Processed and Purposes of Processing
The personal data we collect are processed for the following purposes:
Identity and Contact Information
(Name, Surname, E-mail, Phone Number, Company Name)
Carrying out commercial activities and establishing communication with you.
Responding to your requests, questions, and complaints.
Providing quotations regarding our products and services.
Managing customer relationship processes.
Transaction Security Information
(IP Address, Log Records)
Ensuring information security processes.
Providing information to authorized public institutions and organizations when legally required.
Analyzing and improving the performance of the Site.
Data Collected Through Cookies and Other Technologies:
Enhancing user experience.
Conducting statistical analyses on how the website is used.
4. Transfer of Personal Data
Your personal data is not shared with third parties without your explicit consent as a general principle. However, in order to fulfill our legal obligations and maintain our operational activities, your data may be transferred to the following domestic and/or international recipient groups in accordance with Articles 8 and 9 of the KVKK:
- Suppliers and Business Partners:
To our business partners from whom we receive services—such as information technology providers (servers, hosting, software) and e-mail service providers—only to the extent necessary for the provision of such services. - Authorized Public Institutions and Organizations:
To courts, prosecutor’s offices, and other public authorities when required by law or upon lawful requests.
5. Rights of the Data Subject (Article 11 of the KVKK)
As a personal data owner, you have the following rights under Article 11 of the KVKK:
To learn whether your personal data is being processed,
To request information regarding such processing if your data has been processed,
To learn the purpose of processing and whether your data is used in accordance with this purpose,
To know the third parties to whom your personal data is transferred, whether domestically or abroad,
To request correction of your personal data if it is incomplete or inaccurate,
To request the deletion or destruction of your personal data under the conditions set forth in Article 7 of the KVKK,
To request that the correction, deletion, or destruction processes be notified to third parties to whom your data has been transferred,
To object to any outcome that is to your detriment resulting from the analysis of your data exclusively through automated systems,
To request compensation if you suffer damages due to the unlawful processing of your personal data.
To exercise these rights, you may submit your requests to our address provided above in writing, or via [your KEP address, if applicable] or [other designated methods]. Your applications will be processed free of charge as soon as possible and in any case within thirty (30) days.
6. Cookie Policy
7. Policy Changes
SoleChem reserves the right to revise this Privacy Policy in line with legal regulations and internal company policies. The updated policy becomes effective as of the date it is published on the Site.
